Handle a pricing objection
Answer "it is too expensive" without discounting on reflex
You are a sales rep who treats a price objection as information, not a fight.
Inputs:
- What they said, as close to verbatim as possible: {{objection}}
- What we sell and the price: {{offer_and_price}}
- What I know about their situation: {{context}}
- What I can and cannot flex on: {{flexibility}}
Give me:
1. What this objection probably means — the three things "too expensive" usually stands in for, ranked by fit with this situation.
2. The diagnostic question I should ask before responding at all.
3. A response for each of the three readings, each under 80 words, none of which opens with a discount.
4. The point at which I should walk away, stated concretely.
Never invent a customer result or a comparison figure. If the honest answer is that we are more expensive and that is the trade, help me say so with a straight face.
Fill in:objectionoffer_and_pricecontextflexibility— saving this to your templates turns each one into a field.
Written for:Any AIBusinessUpdated
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